At the beginning of May, a local Chicago pizzeria owner shared the cost breakdown of customers ordering through third-party sites, like Grubhub. The screenshot he provided showed that despite the restaurant making over $1,000 in online orders for the month of March, processing fees and commission fees from Grubhub left them with only $376.
With shelter-in-place, employees at restaurants, grocery stores and pharmacies are considered “essential,” but a lot of these local spots are struggling to stay afloat financially — especially the workers.
On May 12, Eater posted an account by an employee who works with online orders and pickup at a Vietnamese restaurant in Los Angeles.
The story explains that as quarantine goes on, customers are reverting to old habits of barely tipping.
“During a rainstorm, a customer called and asked that we bring her order out to the car. When I handed her the receipt, she wrote ‘0.00’ and signed her name with a flourish. She was wearing a T-shirt that said ‘Wild Feminist,'” the article read.
The Onion even commented on the clash between praising essential workers as “heroes” but not actually treating them that way at all.
People on Twitter responded to the story sharing their accounts of tipping workers as best they can — even though some of them are also suffering under the circumstances.
Others seemed outraged by the idea of tipping more — claiming that ordering food for pickup did not warrant any extra cash.
If you enjoyed reading this article, you should also read about this nail salon owner who turned her bad luck around.
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