TikToker and barista Chlo (@chlochlonutwater) posted a TikTok sharing the most ridiculous experiences she’s had with customers, and it struck a chord with current and former service industry employees.
Considering the many daily interactions baristas have with customers, some are bound to be interesting. Chlo says she loves her job, but she’ll be the first to admit that it comes with the risk of odd and awkward customer exchanges. In a recent TikTok video, Chlo re-enacts a few highlights from her catalog of bizarre customer encounters, and viewers with service industry experience could totally relate.
“Umm, excuse me, this tastes really bad … like really bad,” the customer says, dumbfounded.
“Oh, that’s so weird. What does it taste like?” Chlo asks apologetically, to which the customer replies, “Peaches. I hate peaches.”
Chlo explains to her customer that the beverage they ordered was a peach pear apricot smoothie, “So it would taste like peaches, a little bit.”
“I want a different drink. I hate peaches,” the customer declares. Trying to accommodate the customer, Chlo asks if they’d like a four-berry smoothie.
“What’s in that?” the customer asks suspiciously. Choosing her words carefully, Chlo replies, “Just the four berries. Like, um, blueberry, blackberry, raspberry and strawberry,” before the customer closes the scene with a “Yeah, sure.”
When customers ask about ‘reward points’
The second installment of Chlo’s odd customer interactions series, titled “Reward Points,” is about a customer who has 14 reward points but needs 50 to receive an award. However, the plot takes a turn when the customer wants their reward despite not having enough points.
Other performances include “The Beverage That Wasn’t Hot Enough,” “The Milkshake With No Milk,” “The Patron Who Didn’t Know That Espresso Is Coffee,” “The Customer Who Wanted To Know If the Muffins Topped With Sliced Almonds Were Nut-Free” and “The Iced Mocha Mistaken for a Hot Latte.”
Viewers could relate to the barista’s conversations
“Sometimes, when I have convos with people like this over the phone, I just have to sit in silence with them to process what they said,” one viewer mentioned.
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