A new TikTok trend has retail employees spilling their biggest insider secrets — including equal exchange policies, wild discounts and more.
Users responded with several mind-blowing videos, including one from an alleged former Bath & Body Works employee named Mercedes Angel. In her video, the TikToker explains how you can allegedly get plenty of “free stuff” from the store.
Angel’s clip shares the store’s “equal exchange” policy, which she claims allows customers to return any item — even if they have already used some of it — for another, equal item.
“You could bring an empty candle — like a completely used candle — back into the store, and we have to give you a new one,” she claims.
As Angel puts it, it “feels so wrong” for a customer to use an item then act like they didn’t like it. But she claims “tons of people” did exactly that.
##stitch with @maryamazeem_ the most OP discounts on tech♬ original sound – David Walker
In his version of the retail secrets video, Walker claims that Best Buy allows its workers to buy items at “five percent above cost.” Cost, in this case, refers to the price Best Buy pays to stock its inventory.
Naturally, retail chains charge way more than they pay for their items, so a discount like that can really stack up.
“Usually, that price cut is damn near more than 50 percent,” Walker claims.
Walker’s video has drawn more than 8.6 million views, with many TikTokers excited by the prospect of using the discount.
“Guess my first job is gonna be at Best Buy,” one user joked.
“Looking for a new best friend who works at Best Buy,” another added.
The retail secrets trend has spanned far beyond discounts and equal exchanges. Workers have also shared their biggest alleged discoveries from working in the fast food industry — including working at Dunkin’.
If you liked this story, check out this article on the woman who discovered a terrifying secret room in her house.
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