Disney theme parks are known for the excellent customer service provided by their cast members.
You can always expect warm, friendly interactions with Disney employees. However, that doesn’t mean you should take advantage of them. In fact, one former Disney cast member, @dappermanatee, shared exactly what he would do when customers overstepped by asking the wrong questions.
“It’s our job. We’re not here to be your friends. Don’t ask me to bend rules for you,” he said. “Don’t ask me to get you in the park. That’s the weirdest part.”
The TikToker explained that strangers would see his name tag and ask if they could get free admission. The answer was always no.
Another point he made was that if you see a Disney employee out of uniform, resist the urge to ask for directions because they’re off-duty. He would purposely give patrons the wrong directions when they were being inconsiderate.
“Do not ask me to get you a VIP with Crush or any character, for that matter,” he added.
TikTokers shared their experiences at Disney parks in the comments.
“When we went for our honeymoon, so many cast members went above to make magic FOR us. Never asked for or expected. But that free Mickey ice cream hit,” someone commented.
“Also applies to retail, food service, and hospitality,” a person wrote.
“I’ve been to a few parks but Disney parks have the nicest people. even on their bad days they are exceptional,” another said.
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