McDonald's backlash sparked by Twitter video of stressed employee
Skip to content
  • Home
  • Mail
  • News
  • Finance
  • Sports
  • Entertainment
  • Life
  • In The Know
  • Yahoo Plus
  • More…

    Products and Services

    A

    Accounts Ad.com Advertising Answers Autos

    C

    Currency Converter

    D

    Developer Network Downloads

    E

    Entertainment

    F

    Fantasy Sports Finance

    H

    Help

    L

    LastPass Premium LastPass Families Life

    M

    Mail Mobile Apps My Channel

    N

    News Norton Security Online

    P

    Personal Finance Articles Personal Finance News Protection Products

    S

    Search Security Center Small Business Smart TV Sports Support Services

    T

    Tech

    W

    Weather Women Empowerment Content

    Y

    Yahoo Plus Yahoo Mail Plus Yahoo Fantasy Plus Yahoo Finance Plus Yahoo Homepage
In The Know
Press Enter / Return to begin your search.
  • In The Know
  • Explore
    • Beauty
    • Changemakers +
      Doing Good Communities Asian Stories Black Stories Disability Stories Latinx Stories LGBTQIA+ Stories Native Stories
    • Cooking
    • Gaming
    • Home
    • Parenting
    • Style
    • Tech
    • Travel
    • Trending
    • Wellness
    • Exclusive Offers
  • Watch

Across the Yahoo Network

  • In The Know
  • Yahoo
  • Mail
  • Entertainment
  • Finance
  • Life
  • Sports
  • Fantasy
  • Weather
  • About
  • Privacy Policy
  • Terms

McDonald’s faces backlash over Twitter video of stressed employee

Article by Katie Mather

Published on Jan 14, 2021

McDonald’s is dealing with backlash over a video of what looked like a single, isolated employee “close to tears” after being left to handle an overwhelming number of orders.

According to a clip shared on Twitter, there were roughly 15 Uber Eats drivers standing outside of a McDonald’s in London on Jan. 8 waiting for their orders. Inside was a visibly stressed woman handling dozens of bagged orders by herself.

“Absolutely disgusting from @McDonaldsUK#Ealing yesterday,” the tweet said. “About 15 drivers outside waiting to pick up their #UberEats orders, and they had one woman alone running back and forth between the kitchen and handing out the orders. She was so overwhelmed she was close to tears.”

Absolutely disgusting from @McDonaldsUK #Ealing yesterday. About 15 drivers outside waiting to pick up their #UberEats orders, and they had one woman alone running back and forth between the kitchen and handing out the orders. She was so overwhelmed she was close to tears – pic.twitter.com/XlcRDzZrao

— هاشم (@wxhbi) January 9, 2021

“It got to a point where she was frozen to the spot not knowing what to do,” the Twitter thread continued. “Shameful display of management from a billion dollar company – can’t afford to pay £9 an hour for at least one more person to help her…”

“That’s McDonald’s,” someone replied. “Worked there and yep sometimes one person is doing three or four things at a time overnight and people just don’t understand. There are sometimes just 3 working. We try. No longer working for them.”

London and the rest of the U.K. have entered another lockdown, which could explain the spike in Uber Eats orders. Residents will be fined if they leave their homes without a “reasonable excuse.” As of now, McDonald’s is only open for delivery and drive-thru.

A spokesperson for McDonald’s saw the video and told The Daily Mail: “The video in question shows orders waiting to be picked up by delivery drivers, and we are working with our delivery partners to ensure we eradicate delays in collection wherever possible.”

If you liked this story, check out this article on what happened when a McDonald’s customer ordered a 10-piece McNugget meal and got something else entirely.

More from In The Know:

Woman’s hangover cure from McDonald’s cannot be classified as a meal

Shop Black-owned skincare and haircare brands at Blk +Grn

Keurig launched its first-ever designer collaboration with Jonathan Adler

Yahoo Mobile is the unlimited phone and data plan dreams are made of

Trending Now

These gua sha techniques elevate you skincare routine and help reduce puffiness from head to toe

Special Offer for You

These 10 gifts under $50 from Nordstrom will arrive in time for Valentine's Day Shop Now

Listen to the latest episode of our pop culture podcast, We Should Talk:

Share
Facebook
Twitter
Mail

Popular Stories

  1. 1 Skip hours at the nail salon for these unique and durable press-ons At-home nail care can be a chore, these…
  2. 2 Here’s where to buy the soft matte Stanley tumbler that’s going viral on TikTok Some are already saying this is the best…
  3. 3 13 body-inclusive lingerie sets that are actually worth your coins From babydolls to bodysuits.
  4. 4 Want a Coach bag but don’t have much to spend? These 10 affordable picks are all 70% off These best-selling Coach bags range from $45 to…
  5. 5 This flexible silicone holder will keep your makeup sponge clean when traveling This'll be the best $10 you spend this…

Get Exclusive Deals on the Products You Love

Learn more

This Just In

Trending

Another Minions meme is on the rise

Six months after Minions: The Rise of Gru, the minions are once again the source of a viral trend. 

Cooking

Here’s where to buy the soft matte Stanley tumbler that’s going viral on TikTok

Some are already saying this is the best drinking vessel of the year!

Shopping

13 body-inclusive lingerie sets that are actually worth your coins

From babydolls to bodysuits.

Trending

‘Lashlighting,’ ‘de-influencing’ and why beauty brands are failing Gen Z

Before the beauty community could even take a breath after Tarte Cosmetics’ infamous influencer trip to Dubai, influencer Mikayla Nogueira stepped up and said, “Hold my mascara.”

© 2023 Yahoo Inc. All rights reserved.
  • About Us
  • About Yahoo
  • Privacy Policy
  • Do Not Sell My Personal Information
  • Terms of Service
  • Feedback