McDonald's backlash sparked by Twitter video of stressed employee
Skip to content
Open in Safari Open in Chrome
In The Know In The Know

In The Know

  • Tech
  • Life
  • Gaming and Esports
  • Style
  • Beauty
  • ChangeMakers
    • Disability Stories
    • Latinx Stories
    • LGBTQIA+ Stories
    • Asian Stories
    • Black Stories
  • Shop
  • Shows
  • Exclusive Offers
Press Enter / Return to begin your search.

McDonald’s faces backlash over Twitter video of stressed employee

By Katie Mather

McDonald’s is dealing with backlash over a video of what looked like a single, isolated employee “close to tears” after being left to handle an overwhelming number of orders.

According to a clip shared on Twitter, there were roughly 15 Uber Eats drivers standing outside of a McDonald’s in London on Jan. 8 waiting for their orders. Inside was a visibly stressed woman handling dozens of bagged orders by herself.

“Absolutely disgusting from @McDonaldsUK#Ealing yesterday,” the tweet said. “About 15 drivers outside waiting to pick up their #UberEats orders, and they had one woman alone running back and forth between the kitchen and handing out the orders. She was so overwhelmed she was close to tears.”

Absolutely disgusting from @McDonaldsUK #Ealing yesterday. About 15 drivers outside waiting to pick up their #UberEats orders, and they had one woman alone running back and forth between the kitchen and handing out the orders. She was so overwhelmed she was close to tears – pic.twitter.com/XlcRDzZrao

— هاشم (@wxhbi) January 9, 2021

“It got to a point where she was frozen to the spot not knowing what to do,” the Twitter thread continued. “Shameful display of management from a billion dollar company – can’t afford to pay £9 an hour for at least one more person to help her…”

“That’s McDonald’s,” someone replied. “Worked there and yep sometimes one person is doing three or four things at a time overnight and people just don’t understand. There are sometimes just 3 working. We try. No longer working for them.”

London and the rest of the U.K. have entered another lockdown, which could explain the spike in Uber Eats orders. Residents will be fined if they leave their homes without a “reasonable excuse.” As of now, McDonald’s is only open for delivery and drive-thru.

A spokesperson for McDonald’s saw the video and told The Daily Mail: “The video in question shows orders waiting to be picked up by delivery drivers, and we are working with our delivery partners to ensure we eradicate delays in collection wherever possible.”

If you liked this story, check out this article on what happened when a McDonald’s customer ordered a 10-piece McNugget meal and got something else entirely.

More from In The Know:

Woman’s hangover cure from McDonald’s cannot be classified as a meal

Shop Black-owned skincare and haircare brands at Blk +Grn

Keurig launched its first-ever designer collaboration with Jonathan Adler

Yahoo Mobile is the unlimited phone and data plan dreams are made of

Trending Now

We want to hear from you — vote for your favorite beauty products!

Special Offer for You

Save 30% on Commando new arrivals with code SPRING30 Shop Now
Share
Facebook
Twitter
Mail

Get In The Know
delivered to
your inbox daily.

We're keeping you In The Know on the stories that matter to you.

By subscribing, you agree to In The Know's Terms and Privacy Policy.

Popular Stories

  1. 1 Teen finally gets ballet shoes that match her skin color: ‘Revolutionary’ POC ballerinas sometimes have to cover pink ballet…
  2. 2 Is there an Airbnb for RVs? This genius site comes pretty close. Outdoorsy makes it easy to rent an RV…
  3. 3 This is the must-have office chair from ‘Shark Tank’ that Justin Bieber raves about The chair sold out almost instantly after the…
  4. 4 10 of the top new books coming out this month Including the follow-up to "The Sympathizer" and a…
  5. 5 7 stunning swimsuits for over half-off at Nordstrom Rack Get ready to look chic while chilling poolside.

Discover Exclusive Offers on Exciting New Products

Learn more

Get Exclusive Deals on the Products You Love

Learn more

This Just In

Shop

Is there an Airbnb for RVs? This genius site comes pretty close.

Outdoorsy makes it easy to rent an RV and take a road trip for under $150 a night.

Shop

10 of the top new books coming out this month

Including the follow-up to “The Sympathizer” and a new science fiction novel by author Kazuo Ishiguro.

side part and skinny jeans
Life

Gen Zers are calling out millennials over a ‘cringey’ new TikTok trend

A new TikTok song is sparking beef between Gen Z and millennials.

Life

What are fake Snapchat photos? Where to find fake pics for Snapchat

It turns out not everything you see on the internet is true.

© 2021 Verizon Media. All rights reserved.
  • About Us
  • About Verizon Media
  • Privacy Policy
  • Do Not Sell My Personal Information
  • Terms of Service
  • Feedback